Amazon Alexa Emergency Assist lets users call for help from an Echo

Image: Amazon

Amazon Alexa is getting Emergency Assist, a new feature announced during the company’s 2023 hardware event that allows users to contact emergency services through their Echo device by saying, “Alexa, call for help.” The service costs $5.99 per month or $59 for an entire year.

While Alexa can’t contact 911 directly, it will connect users with an agent who can alert emergency services on their behalf. Users can also input their home addresses, the medications they’re taking, any allergies they may have, and the device they’re using which Emergency Assist will relay to first responders.

This adds to some of the existing safety features and services that Amazon offers through its Alexa devices. Users can already set up an emergency contact that the device will contact if they need help, and the company offers two subscriptions — Alexa Together and Guard Plus — that incorporate 24/7 access to on-call agents.

While Alexa Together costs $19.99 / month and is focused more on elderly care, the $4.99 / month Guard Plus is geared toward home security. Emergency Assist, on the other hand, focuses solely on emergency calling, and is “coming soon” to Echo devices in the US.

Source: The Verge Amazon Alexa Emergency Assist lets users call for help from an Echo

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